Google Business Profile New Features and Updates 2025: Everything You Need to Know
Webtech
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May 24, 2025
Google Business Profile New Features and Updates 2025: Everything You Need to Know

In the ever-evolving world of digital marketing, businesses need to stay ahead of the latest trends and tools to connect with their audience effectively. One such essential tool is Google Business Profile, formerly known as Google My Business. Google has rolled out a series of new updates and features to Google Business Profile that enhance its capabilities and help businesses to stand out in local search results. Whether you are a small business owner or a brand looking to boost your visibility, staying updated on these features is truly crucial. In this blog, let’s understand what Google Business Profile is, how to create and edit a Google Business profile and everything you need to know about the latest features and updates in 2025.
Google Business Profile (GBP), formerly known as Google My Business, is a free, easy-to-use online platform for businesses and organisations where they can provide important business information, attract customers and rank high on Google’s search and Google Maps results. Google Business Profile, or GBP, is like managing a social media profile that is aimed at local businesses to improve search rankings with local SEO and customer reviews. It acts as your digital storefront and includes information like working hours, contact information, location, customer reviews, photos and more. Mastering this Google feature can help businesses reach a wide range of customers and build a stronger online reputation.
How to Create a Google My Business Profile
To create your Google My Business profile, follow the steps below:
- Log in to your Google account and go to Google Business Profile and click on ‘Manage Now’
- Type your business name and click ‘Next’. In case your business name doesn’t appear in the drop-down menu, select ‘Create a business with this name’
- Select the type of business that fits your business, then click ‘Next’
- If you have a website, add the URL and click ‘Next’, if not, you can skip this step
- Write the type of business category your business fits in, then click ‘Next’
- Now add the address of your business, including – Country, street address, city, pin code and state, then click on ‘Next’
- Drag the pin to set your Map location on Google Maps
- Add the phone number of your business, then click on ‘Next’
- Then, you’ll be asked to verify your business.
- Add the working hours of your business and click on ‘Next’
- Write a short description that briefly describes your business, highlights what makes you unique and why customers should choose you
- Add high-quality photos of your business’s products or services
After you have added the images, click on ‘Continue’ – your Google Business Profile is now created.
How to Edit Google Business Profile
You can edit your verified Google Business Profile directly on Google Search or Maps. To edit your business profile with Google Search – Go to Business Profile, click on edit profile, and click on Save after each change you make. To edit your business profile with Google Maps, open the Google Maps app on your phone, at the bottom right tap business, click on Edit profile, and click Save after every change you make. You can also suggest an edit on other business profiles if the information provided is wrong, or even report if the business is temporarily or permanently closed.
Google Business Profile New Features and Updates 2025
Google has made significant enhancements this year to align with user demands, improve business authenticity and support advanced customer interaction. Here are the most essential updates that reshaped Google Business Profile guidelines and local strategies:Launch of AI Overviews
- AI Overviews, formerly known as Search Generative Experience (SGE), are AI-generated summaries of search results for your query. They analyse the most reputable results and use generative AI to create concise highlights in a few short paragraphs, reducing the need for users to click on multiple links. AI Overviews deliver personalised and relevant results based on the user’s intent, making search experiences more intuitive and user-friendly.
- Advanced Business Verification Protocol
Google has introduced enhanced business verification protocols in order to fight spam, prevent fraudulent listings and improve user trust. Businesses are required to submit video verification showcasing the location, signage and branding along with legitimate documents like utility bills or government-issued documents for address validation. Google has also introduced a new feature of Video Previews, that allows you to review your videos before submitting them. - Sustainability and DEI (Diversity, Equity, Inclusion) Attributes
Google has added new features related to inclusivity and sustainability. This means companies can now highlight green initiatives with sustainability badges and fuel efficiency, eco packaging and DEI can be reflected in your Google Business Profile. DEI attributes include attributes like ‘Women-led’ ‘Black-owned’, and ‘LGBTQ+ Friendly’. - Displaying Google Maps Reviews and Photos in a Story Format
Google has introduced a visually engaging way for brands to showcase their customer reviews. Users can now view Google reviews and photos in a story-like format, similar to what we see on social media platforms like Instagram and WhatsApp. This allows users to scroll through a business’s highlights, images and reviews in a dynamic and interactive way. - Connect your Google Business Profile to WhatsApp
Google has introduced a new feature for Google Business Profiles that allows all businesses and organisations to add a WhatsApp contact on their profile. Doing so, they can directly connect with their customers, foster better communication and engagement. - Restaurants can add their menu to their Google Business Profile with AI Manually updating your restaurant’s online menu can be a time-consuming task. Google has introduced their new AI photo menu feature that allows businesses to upload a PDF or clear photo of their menu, and the AI will instantly create a formatted, accurate and accessible digital version. Once you’ve added your menu to your business profile, you can make the necessary edits and add photos of the food items.
- Google reviews react emojis
Google has introduced the React with emojis on Google reviews feature that allows businesses to engage, interact and be more social when responding to reviews. You can react to any customer review with an emoji like a heart, prayer, smiley face or fire. - New QR Code Feature
Google has recently introduced the new QR Code feature that allows businesses to generate a unique QR code that directly links to their review page. This reduces the friction in the review process, encourages more customers to leave a review, increases customer feedback and significantly boosts the online credibility of the business.
Google My Business SEO Services in Pune – Let WebTech Digital Marketing Help You!
In 2025, Google Business Profile will become an essential tool for all businesses that want to boost their local visibility. With advanced new AI-driven features, interactive tools, and enhanced user experience, staying ahead in this competitive landscape requires more than an online presence; it requires strategic optimisation and continuous engagement. At WebTech Digital Marketing, we specialise in Google My Business SEO Services in Pune, helping your business reach its highest marketing potential. From setting up your business profile, verification, optimisation with targeted keywords, managing reviews and leveraging the latest features, we ensure your business stands out amongst the sea of local searches. Don’t let your business get lost in the crowd. Contact us today to make your business stand out and increase your visibility in local searches.